Frequently Asked Questions

Is it safe to make purchases on Dabo Marketplace?

Absolutely. Dabo Marketplace prioritizes user security. We implement robust encryption protocols and ensure all transactions are conducted securely. Additionally, our customer support team is available 24/7 to assist with any concerns, making your shopping experience hassle-free and secure.

How can I track my orders and delivery status?

Buyers can easily track their orders by logging into their accounts and accessing the "Order History" section. Here, you can view the status of your orders in real-time. We also provide timely notifications and updates via email and SMS, keeping you informed about every stage of your delivery

How do I return a product if I am not satisfied with my purchase?

If you are not satisfied with your purchase, Dabo Marketplace offers a hassle-free return process. Simply navigate to your order history and open dispute. Our support team is also available to guide you through the return process. Read our terms and conditions and check if you are eligible for return.

Is there a buyer protection policy in place?

Yes, Dabo Marketplace prioritizes buyer satisfaction. We have a robust buyer protection policy that ensures you receive the exact product you ordered. If there are any discrepancies, our support team will assist you in resolving the issue, providing peace of mind during your shopping experience.

How does Dabo Marketplace's affiliate program work?

Dabo's affiliate program allows marketers to sell products and earn commissions. Sellers state their payout per sale, with affiliates receiving 80% of this, while 5% goes to the referrer and 15% serves as the platform's service fee. Commissions are directly paid into the affiliate's wallet upon successful transactions.

Can I track my affiliate sales and earnings?

Absolutely! Dabo Marketplace provides a comprehensive dashboard where affiliates can monitor sales, commissions, and referral bonuses in real-time. This transparency ensures affiliates are always aware of their earnings and the effectiveness of their marketing efforts.

What products can I promote as an affiliate marketer on Dabo Marketplace?

Dabo Marketplace offers a wide range of products from various categories. As an affiliate, you can choose products that align with your audience's interests and preferences, enhancing your marketing effectiveness.

Are there any restrictions on the number of products I can promote as an affiliate?

There are no limitations on the number of products you can promote. Feel free to explore and market as many products as you wish, increasing your earning potential based on your marketing efforts.

How can I set up my store on Dabo Marketplace?

Setting up your store is easy! After registration, navigate to your dashboard and click on "Create Store". From there, you can add your products, set prices, and customize your storefront. Our user-friendly interface ensures a smooth experience, even for beginners.

How are payments handled for products sold on Dabo Marketplace?

When a buyer makes a purchase, the payment is securely processed through Dabo's system. The funds are held in the platform's escrow until the buyer receives the product. Once the delivery is confirmed, the payment is released to the seller's wallet, ensuring a safe and reliable transaction process.

What support and resources are available for vendors to enhance their sales?

Dabo Marketplace provides extensive resources such as seller guides, marketing tips, and webinars to empower vendors. Additionally, our customer support team is always ready to assist vendors, ensuring they have the knowledge and support needed for successful sales.

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Contact us

NO B6 AY Maikifi Plaza near Naibawa flyover, Zaria road, Kano - Nigeria

08026582623

hello@dabo.ng

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